Terms of Use

Last Updated: August 02, 2022

The following are the terms of use (“Terms”) that govern your use of the Account Manager website (the “Site”), which features advanced ticketing transaction technologies and services (collectively referred to as “Advanced Services”). Some of the Advanced Services are provided by Tampa Bay Buccaneers, and some of the Advanced Services are provided by Ticketmaster (“us” or “we”). Our Privacy Policy and any other policies, rules or guidelines that may be applicable to particular offers or features on the Site are also incorporated into these Terms. These Terms shall constitute a valid, binding and enforceable legal agreement among you, Tampa Bay Buccaneers and us. There shall be no oral or implied agreement between you and us, you and Tampa Bay Buccaneers, or you, us and Tampa Bay Buccaneers, that shall be binding or enforceable. By visiting or using the Site, you expressly agree to these Terms, as may be updated from time to time.

We may make changes to these Terms at any time. Any changes we make will be effective immediately when we post a revised version of these Terms on the Site. The “Last Updated” date above will tell you when these Terms were last revised. By continuing to use this Site after that date, you agree to the changes.

COVID-19 WARNING:

An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against Ticketmaster, Live Nation, Event Providers, and their affiliated companies relating to such risks.

Please note that while some of the events listed on the Site may appeal to children, the Site is not targeted at children under the age of 13, and they are not permitted to use the Site. We strongly encourage all parents and guardians to monitor the Internet use by their children. If you use the Site, you affirm you are at least 13 years old.

Purchase Policy

Balls, pucks, and other objects may fly into the spectator area during an event. Despite spectator shielding, injury can occur. Stay alert at all times before, during and after play or performance. If struck, immediately ask an usher for directions to a medical station. You voluntarily assume all risks and danger incidental to the event for which the ticket is issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against us, management, facilities, leagues, artists, other participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying minor. You bear all risks of inclement weather. Event date and time are subject to change. See the Limitation of Liability section in the Terms of Use for additional limits on our liability.

You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting a communicable disease or illness (including exposure to COVID-19, a bacteria, virus, or other pathogen capable of causing a communicable disease or illness), whether occurring before, during, or after the event, however caused or contracted, and hereby waives all claims and potential claims against Ticketmaster, Live Nation, and Event Providers relating to such risks.

Account Registration

You will be required to register for an account to use the Site. Your account username may not include the name of another person with the intent to impersonate that person, or be offensive, vulgar or obscene. Your account username and password are personal to you. You will be responsible for the confidentiality and use of your username and password, and for all activities (including purchases) that are conducted through your account. You may not transfer or sell access to your account. We will not be liable for any harm related to disclosure of your username or password or the use by anyone else of your username or password. You may not use another user’s account without that user’s permission. You will immediately notify us in writing if you discover any unauthorized use of your account or other account-related security breach. We may require you to change your username and/or password if we believe your account is no longer secure or if we receive a complaint that your username violates someone else’s rights. You will have no ownership in your account or your username. We may refuse registration, cancel an account or deny access to the Site for any reason.

Code of Conduct

You agree that you will comply with all applicable laws, rules and regulations, and that you will not:

  • Restrict or inhibit any other person from using the Site;
  • Use the Site for any unlawful purpose;
  • Express or imply that any statements you make are endorsed by us, without our prior written consent;
  • Impersonate any person or entity, whether actual or fictitious, including any employee or representative of our company;
  • Submit (a) any content or information that is unlawful, fraudulent, libelous, defamatory, or otherwise objectionable, or infringes our or any third party’s intellectual property or other rights; (b) any non-public information about companies without authorization; or (c) any advertisements, solicitations, chain letters, pyramid schemes, surveys, contests, investment opportunities or other unsolicited commercial communication;
  • Submit, or provide links to, any postings containing material that could be considered harmful, obscene, pornographic, sexually explicit, indecent, lewd, violent, abusive, profane, insulting, threatening, harassing, hateful or otherwise objectionable, includes the image or likeness of individuals under 18 years of age, encourages or otherwise depicts or glamorizes drug use (including alcohol and cigarettes), characterizes violence as acceptable, glamorous or desirable, or contains any personal contact information or other personal information identifying any third party;
  • Submit, or provide links to, any postings containing material that harasses, victimizes, degrades, or intimidates an individual or group of individuals on the basis of religion, race, ethnicity, sexual orientation, gender, age, or disability;
  • Engage in spamming or flooding;
  • Harvest or collect information about Site users;

Ownership of Content and Grant of Conditional License

The Site and all data, text, designs, pages, print screens, images, artwork, photographs, audio and video clips, and HTML code, source code, or software that reside or are viewable or otherwise discoverable on the Site, and all tickets obtained from the Site, (collectively, the “Content”) are owned by us, Tampa Bay Buccaneers or our licensors. We own a copyright and, in many instances, patents and other intellectual property in the Site and Content. We may change the Content and features of the Site at any time.

We grant you a limited, conditional, no-cost, non-exclusive, non-transferable, non-sublicensable license to view this Site and its Content as permitted by these Terms only if, as a condition precedent, you agree that you will not:

  • Submit any software or other materials that contain any viruses, worms, Trojan horses, defects, date bombs, time bombs or other items of a destructive nature;
  • Manipulate identifiers, including by forging headers, in order to disguise the origin of any posting that you submit;
  • Link to any portion of the Site other than the URL assigned to the home page of the Site;
  • “Frame” or “mirror” any part of the Site;
  • Modify, adapt, sub-license, translate, sell, reverse engineer, decompile or disassemble any portion of the Site or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Content;
  • Remove any copyright, trademark or other proprietary rights notices contained on the Site;
  • Use any robot, spider, offline reader, site search/retrieval application or other manual or automatic device, tool, or process to retrieve, index, data mine or in any way reproduce or circumvent the navigational structure or presentation of the Content or the Site, including with respect to any CAPTCHA displayed on the Site. Operators of public search engines may use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. We may revoke this exception at any time and require removal of archived materials gathered in the past;
  • Use any automated software or computer system to search for, reserve, buy or otherwise obtain tickets or any other items available on the Site, including sending information from your computer to another computer where such software or system is active;
  • Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;
  • Reproduce, modify, display, publicly perform, distribute or create derivative works of the Site or the Content;
  • Reproduce or scan tickets in a format or medium different from that provided by the Site;
  • Decode, decrypt, modify, or reverse engineer any tickets or underlying algorithms or barcodes used on or in production of tickets or the Site;
  • You may not attempt to conceal your identity by using multiple Internet Protocol addresses or email addresses, or by any other means, to conduct transactions on the Site;
  • Use the Site or the Content in an attempt to, or in conjunction with, any device, program or service designed to circumvent any technological measure that effectively controls access to, or the rights in, the Site and/or Content in any way including, without limitation, by manual or automatic device or process, for any purpose.

This license is expressly conditioned on your preexisting agreement to comply with, and your actual compliance with, each of the provisions described in this Ownership of Content and Grant of Conditional License section. This license exists only so long as you strictly comply with each of the provisions described in this section. Any use of the Site or Content by you or anyone acting on your behalf that does not strictly comply with each and every provision in this section exceeds the scope of the license granted to you herein, constitutes unauthorized reproduction, display, or creation of unauthorized derivative versions of the Site and Content, and infringes our copyrights, trademarks, patents and other rights in the Site and Content. You will not acquire any ownership rights by using the Site or the Content.

The registered and unregistered trademarks, logos and service marks displayed on the Site are owned by us, Tampa Bay Buccaneers or our licensors. You may not use our or Tampa Bay Buccaneers trademarks, logos and service marks in any way without our prior written permission.

Links

The Site contains links to other websites that may not be owned or operated by us. The fact that we may link to those websites does not indicate any approval or endorsement of those websites. We have no control over those websites. We are not responsible for the content of those websites, or the privacy practices of those websites. We strongly encourage you to become familiar with the terms of use and practices of any linked website. Your use of other websites is at your own risk and is subject to the terms of those websites. It is up to you to take precautions to ensure that whatever links you select or software you download (whether from the Site or other sites) is free of viruses, worms, Trojan horses, defects, date bombs, time bombs and other items of a destructive nature.

Access from Outside the United States

The Site is directed to people residing in the United States. We do not represent that Content available on or through the Site is appropriate or available in other locations. We may limit the availability of the Site or any service or product described on the Site to any person or geographic area at any time. If you choose to access the Site from outside the United States, you do so at your own risk.

Purchasing Tickets

The Advanced Services offer you the ability to purchase tickets from individuals and businesses that hold tickets purchased from Tampa Bay Buccaneers. These individuals and businesses are the sellers of the tickets, not us or Tampa Bay Buccaneers. Although we or Tampa Bay Buccaneers may process your payment, or may be the name that you see on your credit card statement, neither we nor Tampa Bay Buccaneers is the seller of the ticket. When you purchase a ticket from a third party via the Advanced Services, the original ticket will automatically be cancelled and invalidated, your credit card will be charged the ticket price and all applicable fees, and you will be issued a new ticket. You will not be able to obtain a refund or exchange after a ticket has been purchased, unless required by law or otherwise permitted by Tampa Bay Buccaneers.

Tampa Bay Buccaneers may require you to pay a fee, to be a season ticket holder, to be on the waiting list to be a season ticket holder or to comply with a registration or other requirement, in order to view listings of, or to purchase, some or all of the tickets posted for sale. We and Tampa Bay Buccaneers make no warranty or guarantee about the quantity or quality of tickets that will be available for purchase if you pay such a fee, are a season ticket holder, are on the waiting list to be a season ticket holder or comply with registration or other requirements. Please see Tampa Bay Buccaneers website for further restrictions.

Orders are processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. In these cases, we will attempt to contact you, using the information provided at the time of purchase. If we are unable to reach you after our initial attempt, we may cancel your order and may sell your tickets to another customer without further notice.

If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. We will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

Seat views displayed on the Site may not be an exact representation.

Opening acts or guests may sometimes tour with headlining performers. We are not always made aware of opening acts or the length of their performances. Opening acts, as well as festival performers, are subject to change or cancellation at any time without notice. No refund will be owed if an opening act or festival performer is changed or canceled.

You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to tickets you purchased. Without limiting the generality of the foregoing, you will not contact us to seek a refund or exchange from us when we are prohibited from providing one by its clients, and you will not dispute or otherwise seek a “chargeback” from the company whose credit card you used to purchase tickets from the Site. Should you do so, your tickets may be canceled, and we may, in its sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using the Site.

If we issue you a refund for a ticket due to a canceled or postponed event, we will issue a refund of the ticket price paid and all service fees. In no event will delivery charges or any other amounts be refunded. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. We will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled or postponed event.

Tampa Bay Buccaneers reserves the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Tampa Bay Buccaneers rules. Breach of terms or rules will terminate your license to attend the event without refund. A ticket is a revocable license and admission may be refused upon refunding the ticket’s face amount. A ticket is not redeemable for cash.

You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to us and the Event Provider(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.

We are not responsible for providing transportation or reimbursement of travel-related expenses under any circumstances unless those items are specifically included as part of a package. We are not responsible for any delay causing you to arrive late or miss your event for any reason. If our actions result in you missing your event, we will not be liable for more than your total purchase price. We are not responsible for the conditions or the actions of the crowd at any event or for any changes made at the venue including without limitation seating arrangements, stage set-up or venue conditions.

Balls, pucks, and other objects may fly into the spectator area during an event. Despite spectator shielding, injury can occur. Stay alert at all times before, during and after play or performance. If struck, immediately ask an usher for directions to a medical station. You voluntarily assume all risks and danger incidental to the event for which the ticket is issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against us, management, facilities, leagues, artists, other participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying minor. You bear all risks of inclement weather. Event date and time are subject to change.

You and your belongings may be searched on entry to the event. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), bundles and containers.

Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. You are responsible for complying with all applicable ticket resale laws.

Tickets may not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by us.

Posting Tickets for Sale

If you use the Advanced Services to sell a ticket, you will be the ticket’s seller, not us or Tampa Bay Buccaneers. We and Tampa Bay Buccaneers are only providing certain services that will facilitate your sale. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. You are responsible for complying with all applicable ticket resale laws, rules and regulations when listing your tickets on any resale platform owned or controlled by us.

Before posting a ticket for sale via the Advanced Services, please consult the website through which you will be posting your ticket for sale, which detail the prices at which you may post tickets for sale via the Advanced Services, the amounts that will be deducted, retained or charged from or over the sale price, the amounts that will be credited or remitted to you, the method by which you will receive such credit or remission and other terms applicable to the posting, sale and funds collection, retention, deduction and payment or crediting processes. Once a ticket has been ordered by a potential purchaser, you will not be able to modify or cancel your posting of that ticket, or to stop that ticket’s sale, even though title to that ticket may not pass to the purchaser until a later time. We or Tampa Bay Buccaneers will collect funds from the purchaser, and Tampa Bay Buccaneers will transmit to you a credit or payment as described elsewhere in these Terms.

By posting a ticket using the Advanced Services, you authorize us and Tampa Bay Buccaneers, upon purchase of the ticket by another person through the Advanced Services, to cancel and invalidate your right to use or convey the ticket, and you acknowledge that the posted ticket will thereafter be invalid for entry to the applicable event by you or anyone other than the person who acquires that ticket via the Advanced Services (or any person lawfully receiving the ticket from such acquirer). Tampa Bay Buccaneers will be responsible for all payments and credits to you, you will solely hold Tampa Bay Buccaneers responsible for such payment or credit and neither we nor any other person or organization will be liable therefor.

Please note that not all members of the public may be able to purchase, or view listings for, tickets that you post for sale, as Tampa Bay Buccaneers may require potential purchasers to pay a fee, be a season ticket holder, be on the waiting list to be a season ticket holder or comply with a registration or other requirement, in order to view listings of, or to purchase, some or all of the tickets posted for sale. You will not be entitled to receive any part of any payment made in connection with having access to ticket listings or ticket purchase capabilities, or in connection with wait list or season ticket holder status.

You agree that you will not sell, convey, give away, forward, otherwise distribute, try to use or take any action that directly or indirectly allows to be cancelled or invalidated: (a) any ticket before or during any time that it is posted for sale via the Advanced Services, (b) any sold, forwarded or otherwise cancelled or invalidated tickets, or (c) any ticket that you have already sold, conveyed, forwarded or otherwise distributed to another.

If an event for which you sell a ticket via the Advanced Services is cancelled, then you will be obligated to return, within five days of notice by Tampa Bay Buccaneers, the difference between the amount of payments you collected in connection with such sale and the amount of money that Tampa Bay Buccaneers would have refunded to you had you still been the holder of (i.e., as if you had not yet sold) such ticket when the event was cancelled. In such a case, if you did not receive a payment from Tampa Bay Buccaneers but instead received a credit, then the credit will be reduced so that it instead equals the amount of money that Tampa Bay Buccaneers would have refunded to you had you still been the holder of such ticket when the event was cancelled. If an event for which you sell a ticket via the Advanced Services is postponed and the purchaser of such ticket is given a refund of the amount that that purchaser has paid, then you will be obligated to return, within five days of notice by Tampa Bay Buccaneers, all of the payments you collected in connection with such sale, but Tampa Bay Buccaneers will return the ticket to you that you sold so that you can then use it to attend the event. In such a case, if you did not receive a payment from Tampa Bay Buccaneers but instead received a credit, then the credit will be entirely reversed (so that you will no longer have a credit), but Tampa Bay Buccaneers will return the ticket to you that you sold so that you can then use it to attend the event. Any failure by you to pay any amounts owed under this paragraph within such five days will constitute a material breach of these Terms.

The following applies only to resale tickets to Illinois events: If you purchase resale tickets to an event located in Illinois, you will receive a refund of the amount you paid for that resale ticket if (a) the ticketed event is canceled (in which case you will not receive a refund of any delivery fees), (b) that ticket does not allow you to enter the ticketed event for reasons that may include, without limitation, that the ticket is counterfeit or that the ticket has been canceled by the issuer due to non-payment, unless the ticket is canceled due to an act or omission by you, (c) that ticket fails to conform to its listing description, or (d) you failed to receive that ticket.

The following applies only to resale tickets to New York events: If you purchase a resale ticket to an event located in New York, you will receive a refund of the amount you paid for that resale ticket if: (a) the ticketed event is canceled (in which case you will not receive a refund of any order processing and delivery fees); (b) that ticket does not allow you to enter the ticketed event, unless the ticket is canceled due to an act or omission by you; or (c) that ticket fails to conform to its listing description unless you have pre-approved a substitution of tickets.

Sold Tickets

Before we can pay you, we will need to collect your taxpayer information in accordance with applicable laws. Ticketmaster is generally required to file a Form 1099-K report with the IRS if the gross amount of your transactions on our marketplaces is $600 or more in a calendar year. Ticketmaster will generally provide you a copy of the Form 1099-K by January 31 of the following year. Many states may also require Ticketmaster to report when you have made at least $600 in transactions on our marketplaces, although some states may require reporting based on different thresholds. When required, Ticketmaster will generally provide you a copy of any state forms. For more information, please go to our FAQ page 1099-K Form: Answer to Some Common Questions.

Other Purchases and Services

You may be able to access Advanced Services to:

  • purchase or renew season tickets
  • register for season ticket waiting lists
  • purchase rights of refusal for post season event tickets
  • purchase additional suite seats
  • purchase parking
  • purchase ticket packages or single event tickets
  • pay ticket or waiting list deposits
  • engage in other activities

If you elect to engage in any such transaction, then additional terms may apply. Please consult Tampa Bay Buccaneers for additional terms and requirements.

Group Tickets

Tampa Bay Buccaneers may allow a designated person (“Group Manager”) to distribute group tickets. If you are in the group ticket distribution, the Group Manager will send you an email to retrieve print-at-home tickets. You will be responsible for printing out and using your tickets. Either you or the Group Manager will be responsible for paying for the tickets, as applicable. If the Group Manager pays for a ticket, then the Group Manager may cancel ticket distribution at any time, even after you have already retrieved your ticket, in which case you will not be able to use it to attend the event. If you are responsible for paying for a ticket, then the Group Manager may only cancel ticket distribution before you pay for the ticket; once you pay for a ticket the Group Manager will not be able to cancel it. You will not be able to obtain a refund or exchange after a ticket has been purchased, unless required by law or otherwise permitted by Tampa Bay Buccaneers.

Season Ticket Forwarding

The Advanced Services may permit you to forward your season tickets to another person. You can send an email invitation with a link to transfer your tickets and if the recipient accepts your offer, the tickets will be placed into the recipient’s Ticketmaster account. Once the recipient accepts your offer, you will not be able to cancel the tickets.

Tickets forwarded using the Advanced Services are subject to the ticket authentication and delivery fees as disclosed to you by us or Tampa Bay Buccaneers. You may be required to provide your credit card number and other information in order to pay such fees, which will be processed or collected by us or Tampa Bay Buccaneers. Such fees are not refundable under any circumstances.

If Tampa Bay Buccaneers offers a program that allows you to forward your tickets to a charity, you should read the rules posted relating to such program on Tampa Bay Buccaneers website. You should not assume that you will receive a tax deduction for forwarding tickets to a charity or any documents that can be used to support a tax deduction.

Violation of these Terms

We may investigate any violation of these Terms, including unauthorized use of the Site. We may provide law enforcement with information you provide to us related to your transactions to assist in any investigation or prosecution of you. We may take legal action that we feel is appropriate. You agree that monetary damages may not provide us a sufficient remedy and that we may pursue injunctive or other relief for your violation of these Terms. If we determine that you have violated these Terms or the law, or for any other reason or for no reason, we may cancel your account and prevent you from accessing the Site at any time without notice to you. If that happens, you may no longer use the Site or any Content. You will still be bound by your obligations under these Terms.

You agree that we will not be liable to you or any third party for termination of your access to the Site or to your account or any related information, and we will not be required to make the Site or your account or any related information available to you. If you violate these Terms, your transactions, distributions, deliveries, credit authorizations, payments, payment receipts, registrations, log-ins, ticket forwards, ticket postings, ticket sales, ticket purchases, ticket forwarding receptions, ticket orders, group management or participating or ticket management (any of the foregoing, or any other activities or transactions for which you use the Advanced Services, each an “Activity”), or season, package, group or other tickets, may be cancelled, set-offs and debits may be taken against your accounts and credits and payments that would otherwise be owed to you, and we may exercise any other remedy available to us.

Disclaimer of Warranties

WE PROVIDE THE SITE AND THE CONTENT TO YOU “AS IS” AND “AS AVAILABLE”. WE TRY TO KEEP THE SITE UP, BUG-FREE AND SAFE, BUT YOU USE IT AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, AND TO THE EXTENT THAT APPLICABLE LAW PERMITS THE DISCLAIMER OF EXPRESS OR IMPLIED WARRANTIES, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR COURSE OF PERFORMANCE OR USAGE OF TRADE. WE DO NOT GUARANTEE THAT THE SITE WILL ALWAYS BE SAFE, SECURE OR ERROR-FREE OR THAT THE SITE WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS OR IMPERFECTIONS. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION OF THIRD PARTIES, AND YOU RELEASE US FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE §1542, WHICH SAYS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.

Limitation of Liability

IN NO EVENT WILL WE OR Tampa Bay Buccaneers, SUPPLIERS, ADVERTISERS AND SPONSORS, BE RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR, AND YOU HEREBY KNOWINGLY AND EXPRESSLY WAIVE ALL RIGHTS TO SEEK, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE OTHER THAN OUT OF POCKET EXPENSES, AND ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED, ARISING OUT OF OR IN CONNECTION WITH THE SITE, THE CONTENT, OR ANY PRODUCT OR SERVICE PURCHASED THROUGH THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER THE CLAIM IS BASED UPON ANY CONTRACT, TORT, OR OTHER LEGAL OR EQUITABLE THEORY. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR (a) ANY FAILURE OF ANOTHER USER OF THE SITE TO CONFORM TO THE CODES OF CONDUCT, (b) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SITE, (c) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (d) ANY BUGS, VIRUSES, WORMS, TROJAN HORSES, DEFECTS, DATE BOMBS, TIME BOMBS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SITE, (e) ANY ERRORS, MISTAKES, INACCURACIES OR OMISSIONS IN ANY CONTENT, OR (f) ANY LOST, STOLEN OR DAMAGED TICKETS, OR THE FAILURE OF A VENUE TO HONOR A TICKET. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING THE SITE. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THE ALLOCATION OF RISK BETWEEN US IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE USE OF THE SITE WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS. IN NO EVENT WILL ATTORNEYS’ FEES BE AWARDED OR RECOVERABLE. OUR LIABILITY WILL BE LIMITED UNDER THIS PARAGRAPH TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND THE PROVISIONS OF THIS PARAGRAPH WILL NOT APPLY TO THE EXTENT APPLICABLE LAW PERMITS THE RECOVERY OF DAMAGES, ATTORNEYS’ FEES OR COSTS OTHERWISE PROHIBITED UNDER THIS PARAGRAPH. THE PROVISIONS OF THIS PARAGRAPH THAT (A) PROHIBIT DAMAGES TO BE MULTIPLIED OR OTHERWISE INCREASED, (B) IMPOSE A DAMAGES LIMITATION OF THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS, AND (C) PROHIBIT THE RECOVERY OF ATTORNEYS’ FEES AND COSTS, DO NOT APPLY IN CERTAIN STATES, INCLUDING WITHOUT LIMITATION NEW JERSEY, TO CLAIMS BROUGHT UNDER STATUTES PERMITTING SUCH RECOVERY.

Indemnification

If anyone brings a claim against us related to your use of the Site or the content, or your violation of these Terms, you agree to indemnify, defend and hold us and our affiliated companies, Tampa Bay Buccaneers, suppliers, advertisers and sponsors, and each of our officers, directors, employees, and agents, harmless from and against any and all claims, damages, losses and expenses of any kind (including reasonable legal fees and costs). We reserve the right to take exclusive control and defense of any claim, and you will cooperate fully with us in asserting any available defenses.

Disputes, Including Mandatory Arbitration and Class Action Waiver

Any dispute or claim relating in any way to your use of the Site, or to products or services sold or distributed by us or through us, will be resolved by binding arbitration rather than in court, with the following exceptions:

  • You may assert claims in small claims court if your claims apply;
  • If a claim involves the conditional license granted to you as described in the Ownership of Content and Grant of Conditional License section above, either of us may file a lawsuit in a federal or state court located within Los Angeles County, California, and we both consent to the jurisdiction of those courts for such purposes; and
  • In the event that the arbitration agreement in these Terms is for any reason held to be unenforceable, any litigation against us (except for small-claims court actions) may be commenced only in a federal or state court located within Los Angeles County, California, and we both consent to the jurisdiction of those courts for such purposes.

The arbitration agreement in these Terms is governed by the Federal Arbitration Act (FAA), including its procedural provisions, in all respects. This means that the FAA governs, among other things, the interpretation and enforcement of this arbitration agreement and all of its provisions, including, without limitation, the class action waiver discussed below. State arbitration laws do not govern in any respect.

This arbitration agreement is intended to be broadly interpreted, and will survive termination of these Terms. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of this Agreement, including, but not limited to any claim that all or any part of this Agreement is void or voidable. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow these Terms as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to: Live Nation Entertainment, Inc., 9348 Civic Center Drive, Beverly Hills, CA 90210, Attn: Legal. You may download the forms located at https://www.jamsadr.com. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules including its Consumer Arbitration Standards of Minimum Fairness. The JAMS Rules are available online at https://www.jamsadr.com or by calling (800) 352-5267. Payment of all filing, administration and arbitrator fees will be governed by JAMS’s rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous, but in no event will we pay for attorneys’ fees. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.

We each agree that the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding, and that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. You agree to waive any right to a jury trial or to participate in a class action. If this specific provision is found to be unenforceable, then the entirety of this arbitration section will be null and void and neither of us will be entitled to arbitrate our dispute.

You agree that these Terms evidence a transaction involving interstate commerce and will be governed by and construed in accordance with federal law to the fullest extent possible. However, if your dispute is regarding the re-sale of a ticket for any event located in Illinois, then these Terms will be governed and construed in accordance with the laws of Illinois, without regard to conflict or choice of law rules, and you consent to personal jurisdiction, and agree to bring all actions, exclusively in Chicago, Illinois. If you have an inquiry regarding a ticket re-sale transaction for any event located in Illinois, please contact us at 550 W. Van Buren Street, 13th Floor, Chicago, Illinois 60607 or (877) 446-9450 or [email protected].

Questions

If you have any questions, comments or complaints regarding these Terms or the Site, please contact us at:

Live Nation Entertainment, Inc.
9348 Civic Center Drive
Beverly Hills, CA 90210
(800) 653-8000

California users may also contact the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs, located at 1625 North Market Blvd., Sacramento, CA 95834, (800) 952-5210.

Tampa Bay Buccaneers Ticket Terms and Conditions

IMPORTANT – PLEASE READ: This document includes two (2) distinct sets of terms and conditions. Please review each carefully and refer to the one that applies to your specific purchase and/or use. We recommend saving or printing a copy for your records.


IMPORTANT: READ THESE TICKET TERMS AND CONDITIONS, IN PARTICULAR, THE MANDATORY BINDING ARBITRATION AND WAIVER OF A JURY TRIAL AND CLASS ACTION SECTIONS HEREIN, CAREFULLY BEFORE ACCEPTING. THESE TERMS AND CONDITIONS HAVE LEGAL CONSEQUENCES THAT WILL AFFECT YOUR LEGAL RIGHTS AND THAT WILL LIMIT YOUR ABILITY TO BRING FUTURE LEGAL ACTIONS.

THESE TICKET TERMS AND CONDITIONS (“TERMS”) INCLUDE: (1) GENERAL PROVISIONS THAT APPLY TO ALL TICKETS; AND (2) ADDITIONAL PROVISIONS THAT APPLY TO THOSE TICKETS SECURED AS PART OF A SEASON PASS, INCLUDING THE ANNUAL MEMBERSHIP PLAN. 

* Section 1: General Provisions Applicable to all Tickets *

From time to time, you may purchase or otherwise obtain tickets to Tampa Bay Buccaneers (“Buccaneers”) home games at Raymond James Stadium (“Stadium”). Tickets issued are revocable licenses that only grants a one-time entry into the Stadium and a spectator seat (or if specified on the ticket, a standing location) for the specified game (the “Event”).  No person, regardless of age, may enter the Stadium without a ticket, and re-entry is prohibited. Admission may be refused or withdrawn, or ticket holder ejected, in the sole discretion of the Buccaneers or Tampa Sports Authority (“TSA”) (collectively, “Management”). The ticket holder and/or purchaser (“Holder”), any individual using tickets issued to Holder (including, but not limited to, any accompanying minor), and all other persons acting or purporting to act on Holder’s behalf, agrees that (i) this ticket is subject to these terms and conditions (“Terms”), and (ii) by accepting and/or using this ticket, Holder (both on behalf of itself and on behalf of each person who enters the Stadium, including parking areas or entry gates, using tickets issued or provided to Holder), is deemed to have read and understood the Terms, and agrees to be bound by them. Holder represents and warrants that each person who enters the Stadium, including parking areas or entry gates, using tickets issued or provided to Holder, has authorized Holder to act on their behalf for purposes of agreeing to these Terms. Failure to comply with any of these Terms shall result in forfeiture of this license and all rights arising hereunder without refund and shall entitle Management to pursue all legal remedies available. Admission may be refused or revoked and Holder may be ejected in the sole discretion of Management. 

ALL TICKET SALES ARE FINAL AND NON-CANCELABLE. NO REFUNDS OR EXCHANGES EXCEPT AS PROVIDED HEREIN. THE SOLE AND EXCLUSIVE REMEDY, including but not limited to (1) if admission is refused or revoked, (2) if Stadium capacity limitations result in Holder’s ticket(s) being cancelled, (3) if the Event is relocated outside of Tampa, Florida, (4) if the Event is cancelled and not replayed for any reason (or played without fans), or (5) for any breach of the Terms by Management, is an account credit or a refund up to the ticket price as determined by the Buccaneers in its sole discretion (the “Face Value”). If any portion of an Event is played and subsequently cancelled, such Event will be deemed completed for the purposes of these Terms and no refunds or credits will be given. No refund or remedy will be provided if the Event is postponed and the rescheduled Event date is announced within thirty (30) calendar days, or if Holder is ejected from or refused entry to the Stadium.Additionally, no refund or remedy will be provided by reason of Holder’s failure to use this ticket for the Event. IN NO EVENT SHALL HOLDER BE ENTITLED TO ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY AMOUNT PAID IN EXCESS OF THE FACE VALUE FOR THIS TICKET. 

The date and time of the Event (and the opening of Stadium gates) are subject to change by Management in its sole discretion, and no such changes shall entitle Holder to a refund or any other remedy if the Holder cannot attend the Event or for any other reason.  Please also be aware that there are certain games scheduled during the NFL’s flexible scheduling window for which the date and time of the games may be changed from what is originally reflected on the schedule and what may appear on the ticket. For more information about NFL flexible scheduling procedures for the 2024 NFL Season, please visit https://www.nfl.com/schedules/flexible-scheduling-procedures. Holder’s seat(s) may also be relocated in the sole discretion of Management, and no such relocation shall entitle Holder to a refund or any other remedy provided that Holder’s seat(s) is/are relocated to seat(s) of comparable value as determined by Buccaneers in its sole discretion.

Holder agrees to comply with all Event Policies, including without limitation policies addressing security and fan conduct, health screenings, safety, and bags (https://raymondjamesstadium.com/policies-procedures).  Holder and Holder’s belongings may be searched or assessed prior to or upon entry into the Stadium or at any other time while at the Stadium. Prohibited items may be confiscated and/or Holder may be denied admission or have Holder’s admission revoked at any time at the sole discretion of Management.  Holder consents to such searches and assessments and waives all claims relating to them. If Holder does not consent to such searches and assessments, Holder acknowledges that Management and the NFL each reserve the right to deny admission of, and to ban from future NFL games and events, any person who it, determines, in its sole discretion, poses a risk to the health, safety, or enjoyment of other attendees and/or whose conduct violates these Terms, the Fan Code of Conduct, or is otherwise disorderly (or complicit in such conduct) without refund. 

Unauthorized entry into the field of play or other restricted areas, interfering with the progress of any game or event, attempting any physical contact with an event participant, and/or any other disorderly conduct deemed dangerous, inappropriate, or in violation of the Fan Code of Conduct or any other relevant security policies is strictly prohibited.  Violators will be removed from the Stadium and subject to arrest and prosecution, forfeiture of ticket privileges, and other penalties including up to a lifetime ban.  Violators may also be subject to civil penalties and/or fines, as well as financial liability for any damages, costs or injuries incurred as a result of such unauthorized entry or interference.  Such conduct constitutes a serious breach of Management’s safety and security protocols, and violators assume any and all risks associated therewith, including the risk of personal injury (including death), and the risk of loss or damage to personal property.  

Holder’s use of wireless Internet in and around the Stadium (“RJSWiFi”) is subject to the WiFi Terms and Acceptable Use Policy which can be found at www.buccaneers.com/wifiterms. By accessing, connecting to, and/or using RJSWiFi, Holder accepts and agrees to all such terms and conditions of use.

ASSUMPTION OF RISK.HOLDER VOLUNTARILY ASSUMES ALL RISKS, HAZARDS AND DANGERS arising from or relating in any way to the Event and related events, including, the risk of personal injury (including death), exposure to communicable diseases, viruses, bacteria or illnesses (including, e.g., COVID-19), or the cause thereof, and the risk of lost, stolen or damaged property or personal injury of any kind (including death), whether occurring before, during, or after the Event, however caused, and hereby waives all claims and potential claims relating to such risks, hazards and dangers.  

RELEASE, WAIVER, AND COVENANT NOT TO SUE. On behalf of Holder and Holder’s Related Persons (defined below), on whose behalf Holder represents it has the authority to act with respect to the ticket and the matters herein, Holder RELEASES, WAIVES, and COVENANTS NOT TO SUE each of the Released Parties (defined below) with respect to any and all claims, including for negligence and/or wrongful death, that Holder or any of Holder’s Related Persons may have (or hereafter accrue), against any of the Released Parties, that relate to any of the risks, hazards and dangers described in the preceding paragraph, including without limitation any and all claims and damages of any kind or character that arise out of or relate in any way to (i) Holder’s exposure to any communicable disease including COVID-19 or any variant thereof; (ii) Holder’s entry into, or presence within or around, an Event at the Stadium (including all risks related thereto, and including without limitation in parking areas or entry gates) or compliance with any protocols applicable to each Event; (iii) any interaction between Holder and any personnel of any of the Released Parties present at each Event, in each case whether caused by any action, inaction or negligence of any Released Party or otherwise.   Holder further represents and warrants that Holder’s Related Persons have reviewed these Terms and separately agreed to them. TO THE EXTENT THAT HOLDER OR ANY HOLDER’S RELATED PERSONS (OR PERSONS WHO CLAIM THAT THEY CONTRACTED A COMMUNICABLE DISEASE, INCLUDING COVID-19 OR ANY VARIANT THEREOF, FROM HOLDER OR HOLDER’S RELATED PERSONS) FILE A CLAIM, SUIT OR ARBITRATION AGAINST ANY OF THE RELEASED PARTIES ARISING FROM OR RELATING TO THESE TERMS OR THE EVENT AT THE STADIUM, HOLDER HEREBY AGREES TO FULLY INDEMNIFY AND HOLD HARMLESS THE RELEASED PARTIES AGAINST SUCH CLAIM, SUIT OR ARBITRATION TO THE FULLEST EXTENT PERMITTED BY LAW. IT IS ACKNOWLEDGED AND AGREED THAT THE RELEASED PARTIES ARE USING COMMERCIALLY REASONABLE EFFORTS TO ENSURE AND ENFORCE COMPLIANCE WITH APPLICABLE CDC GUIDELINES AND/OR STATE AND LOCAL LAWS FOR PROTECTION AGAINST COVID-19 OR ANY VARIANT THEREOF (“COVID-19 BEST PRACTICES”), HOWEVER, NOTWITHSTANDING, HOLDER AGREES TO RELEASE, DISCHARGE, INDEMNIFY AND HOLD HARMLESS THE RELEASED PARTIES FOR ANY FAILURE OF THE RELEASED PARTIES TO ENSURE OR ENFORCE ANY COVID-19 BEST PRACTICES.

As used herein: 

  • “Related Persons” means Holder’s heirs, assigns, executors, administrators, next of kin, anyone attending the Event with Holder (or that uses a ticket issued or provided to Holder), including but not limited to minors for whom Holder is a parent or guardian (which persons Holder represents have authorized Holder to act on their behalf for purposes agreeing to the Terms, including the release herein), and all other persons acting or purporting to act on Holder’s or their behalf.
  • “Released Parties” means: (i)  Buccaneers Team LLC, Buccaneers Stadium LLC, Buccaneers Holdings LLC, Tampa Sports Authority, RJS Stadium, A Commercial Condominium Association, Hillsborough County, the City of Tampa, NFL Ventures, Inc., NFL Ventures, L.P., the National Football League and its other professional member clubs, and each of their respective direct and indirect affiliates, administrators, designees, licensees, agents, owners, officers, directors, general partners, partners, members, employees, contractors (and all employees of such contractors) and other personnel; (ii) the direct and indirect owners, lessees and sublessees of the Stadium and related stadium grounds (including, without limitation, parking areas and entry gates); (iii) all third parties performing services at the Stadium and related Stadium grounds (including, without limitation, parking areas and entry gates), including but not limited to Legends Hospitality, LLC, Fanatics Retail Group Concessions, LLC, and Sentry Event Services, Inc.; and (iv) any parents, subsidiaries, affiliated and related companies and officers, directors, owners, members, managers, partners, employers, employees, agents, contractors, sub-contractors, insurers, representatives, successors and/or assigns of each of the foregoing entities and persons, whether past, present or future and whether in their institutional or personal capacities.

Management is not responsible for lost, stolen, destroyed, duplicated or counterfeit tickets and may refuse to honor such tickets. Further, this ticket may not be used for, or in connection with, any form of commercial or trade purposes including, but not limited to, any advertising, promotions, contests, sweepstakes, giveaways, gambling or gaming activities, without the express written consent of the Buccaneers and the NFL. Use of this ticket in violation of any law is strictly prohibited and will result in seizure, revocation and/or forfeiture of this license without refund. The resale of Event tickets is prohibited by Florida law within the Stadium grounds and may result in the automatic revocation of this license, confiscation of ticket, refusal of entry into the Stadium, fine, and/or arrest.

Holder agrees not to create, transmit, display, distribute, exploit, misappropriate or sell (or aid in such activity) (1) in any form, any description or account (whether text, data or visual, and including, without limitation, play-by-play data) of the Event or related events (collectively, “Descriptive Data”) for any commercial or non-personal, purpose; (2) any images, videos, audio or other form of display or public performance or reproduction of any portion of the Event or related events (“Works”) for any commercial or non-personal purpose; or (3) livestreams of any portion of the Event or related events (“Livestreams”). Notwithstanding the foregoing, Holder agrees that by causing their ticket to be scanned upon entry to the Event, Holder shall be deemed to have signed the ticket and granted the NFL an exclusive worldwide, irrevocable, perpetual, sub-licensable, royalty-free license to all rights associated with any Works, Livestreams, and Descriptive Data. Holder grants irrevocable permission to NFL, the Tampa Bay Buccaneers, and their respective sponsors, licensees, advertisers, broadcasters, designees, partners and agents to use, publish, distribute and/or modify Holder’s (and Holder’s Related Person’s) image, likeness, voice, actions and statements in any medium including, without limitation, audio, video, or images of the Event for any purpose without further authorization or compensation, and waives all claims and potential claims relating to such use unless prohibited by law.

Any collection, use, and/or disclosure of Holder data in connection with Holder’s use of the ticket license, attendance at the Event, or use of the websites, mobile applications, and other online or offline services of the NFL or the Buccaneers, including without limitation use of RJSWiFi, (the “Services”), are subject to the Buccaneers Privacy Policyathttps://www.buccaneers.com/team/privacy-policywhich provides greater detail on how Holder’s personal information may be used and how to exercise any rights Holder might have under applicable law. By using the Services, Holder acknowledges that they have read and understood the terms of the Buccaneers Privacy Policy. 

Holder authorizes the Buccaneers and its affiliates, agents, and service providers (collectively, "Messaging Parties") to contact Holder using automatic dialing systems, artificial or prerecorded voice messages, texts, email, or similar methods to provide Holder with information about the Buccaneers, the Stadium, Buccaneers sponsors/partners, these Terms and the ticket(s) and/or Season Pass(es), including information about payments, games, other events or offers. Holder authorizes the Messaging Parties to make such contacts using any telephone numbers (including wireless), texts, email addresses, or similar electronic means, Holder supplies to the Messaging Parties, even if Holder is charged for the contact by Holder’s service provider. Holder expressly authorizes the Messaging Parties to monitor and record calls between the Holder and the Messaging Parties. To withdraw this authorization, send a written request by email to [email protected] or by mail to: Attn: Marketing Opt-Outs, Tampa Bay Buccaneers, AdventHealth Training Center, One Buccaneer Place, Tampa, FL 33607.


ARBITRATION; JURY TRIAL WAIVER; CLASS ACTION WAIVER; CHOICE OF LAW AND TORT CLAIM FORUM SELECTION. FLORIDA LAW, WITHOUT REGARD TO CONFLICT OF LAW PRINCIPLES, GOVERNS THE INTERPRETATION OF THESE TERMS AND ANY CONTROVERSY OR CLAIM ARISING OUT OF OR IN ANY WAY RELATING TO THESE TERMS, OR BREACH THEREOF, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE CLAIMS OR OTHER TORT CLAIMS OF ANY KIND, STATUTORY CLAIMS OF ANY KIND OR ANY OTHER CLAIMS FOR RELIEF UNDER ANY OTHER LEGAL THEORIES.


ANY DISPUTE BETWEEN HOLDER OR HOLDER’S RELATED PARTIES, ON THE ONE HAND, AND THE RELEASED PARTIES, ON THE OTHER HAND, IN ANY WAY RELATING TO OR ARISING FROM THESE TERMS, OR  ENTRY INTO THE STADIUM, STADIUM GROUNDS, OR STADIUM PARKING AREAS BY HOLDER OR HOLDER’S RELATED PARTIES, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY (HEREINAFTER A “DISPUTE”), SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY JAMS WITH A PANEL OF THREE (3) ARBITRATORS UNDER ITS COMPREHENSIVE ARBITRATION RULES AND PROCEDURES, AND JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF. SUCH ARBITRATION SHALL ADHERE TO JAMS’ MINIMUM STANDARDS FOR ARBITRATION PROCEDURES, REMAIN CONFIDENTIAL, AND BE HELD IN TAMPA, FLORIDA (REGARDLESS OF WHERE HOLDER RESIDES OR FROM WHERE THE TICKET WITH WHICH HOLDER SEEKS ADMISSION WAS PURCHASED). BEFORE INITIATING ANY ARBITRATION PROCEEDING, A WRITTEN "NOTICE OF DISPUTE" MUST CONTAIN THE FOLLOWING INFORMATION: (I) INFORMATION SUFFICIENT TO IDENTIFY ANY TRANSACTION, ACTIVITY, OR OCCURRENCE AT ISSUE; (II) CONTACT INFORMATION (INCLUDING NAME, ADDRESS, TELEPHONE NUMBER, AND EMAIL ADDRESS); AND (III) A DETAILED DESCRIPTION OF THE NATURE AND BASIS OF THE DISPUTE (INCLUDING THE DATE OF ANY TRANSACTION, ACTIVITY, OR OCCURRENCE AT ISSUE) AND THE RELIEF SOUGHT, INCLUDING A CALCULATION FOR IT. THE NOTICE MUST BE PERSONALLY SIGNED BY HOLDER (AND THEIR COUNSEL, IF REPRESENTED). IF HOLDER HAS A DISPUTE, THEY SHALL SEND A COMPLETED NOTICE OF DISPUTE BY EMAIL TO [email protected]. HOLDER AND MANAGEMENT AGREE TO MAKE A GOOD FAITH EFFORT TO RESOLVE ANY DISPUTE FOR AT LEAST 60 DAYS FOLLOWING RECEIPT OF A COMPLETED NOTICE OF DISPUTE.  THIS IS A CONDITION PRECEDENT TO ARBITRATION.  ALL APPLICABLE LIMITATIONS PERIODS (INCLUDING STATUTES OF LIMITATIONS) WILL BE TOLLED FROM THE DATE OF RECEIPT OF A COMPLETED NOTICE OF DISPUTE THROUGH THE CONCLUSION OF THIS PROCESS.


TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PARTIES WAIVE ANY RIGHT TO A JURY TRIAL AS TO ANY CLAIM OR DISPUTE.

EACH PARTY AGREES THAT THEY WILL RESOLVE ALL DISPUTES ON AN INDIVIDUAL BASIS.  THE PARTIES WAIVE ANY RIGHT TO ASSERT ANY DISPUTE AGAINST ANY OTHER PARTY AS A REPRESENTATIVE OR MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION, WHETHER DURING BINDING ARBITRATION, OR LITIGATION, EXCEPT WHERE SUCH WAIVER IS PROHIBITED BY LAW OR DEEMED BY A COURT OF COMPETENT JURISDICTION CONSTRUING THESE TERMS TO BE UNENFORCEABLE. HOLDER HEREBY AGREES TO WAIVE ANY RIGHTS TO PARTICIPATE IN, AND AGREES NOT TO PARTICIPATE IN, ANY CLASS ACTION, REPRESENTATIVE ACTION, CLASS ARBITRATION, CONSOLIDATED ARBITRATION OR COURT PROCEEDING, OR ANY SIMILAR PROCEEDING, WITH RESPECT TO ALL CLAIMS HEREUNDER.  

THE PREVAILING PARTY IN ANY PROCEEDING RELATING TO OR ARISING FROM HOLDER’S ENTRY INTO THE STADIUM, STADIUM GROUNDS, OR STADIUM PARKING AREAS SHALL BE ENTITLED TO RECOVER ITS ATTORNEYS’ FEES AND COSTS, INCLUDING THE COSTS OF ARBITRATION OR LITIGATION AS THE CASE MAY BE, FROM THE OTHER PARTY TO THE FULLEST EXTENT PERMITTED BY LAW. 



 

IF HOLDER DOES NOT CONSENT TO THESE DISPUTE RESOLUTION PROVISIONS, HOLDER MUST LEAVE OR NOT ENTER THE STADIUM (INCLUDING STADIUM GROUNDS AND/OR PARKING AREAS).

NOTICE TO THE MINOR CHILD'S NATURAL GUARDIAN

READ THIS FORM COMPLETELY AND CAREFULLY. YOU ARE AGREEING TO LET YOUR MINOR CHILD ENGAGE IN A POTENTIALLY DANGEROUS ACTIVITY. YOU ARE AGREEING THAT, EVEN IF THE RELEASED PARTIES USE REASONABLE CARE IN PROVIDING THIS ACTIVITY, THERE IS A CHANCE YOUR CHILD MAY BE SERIOUSLY INJURED OR KILLED BY PARTICIPATING IN THIS ACTIVITY BECAUSE THERE ARE CERTAIN DANGERS INHERENT IN THE ACTIVITY WHICH CANNOT BE AVOIDED OR ELIMINATED. BY ATTENDING THE EVENT YOU ARE GIVING UP YOUR CHILD'S RIGHT AND YOUR RIGHT TO RECOVER FROM THE RELEASED PARTIES IN A LAWSUIT FOR ANY PERSONAL INJURY, INCLUDING DEATH, TO YOUR CHILD OR ANY PROPERTY DAMAGE THAT RESULTS FROM THE RISKS THAT ARE A NATURAL PART OF THE ACTIVITY. YOU HAVE THE RIGHT TO REFUSE TO SIGN THIS FORM, AND MANAGEMENT HAS THE RIGHT TO REFUSE TO LET YOUR CHILD PARTICIPATE IN THE ACTIVITY IF YOU DO NOT SIGN THIS FORM.

Holder agrees that by use of the ticket and entry into the Stadium (including, without limitation, parking areas and entry gates), it shall be construed that Holder has read and consented to accept these Terms with the same force and effect as if Holder signed these Terms, including but not limited to, the form waiving and assuming the risk of inherent risks on behalf of a minor child.


FAN HEALTH PROMISE


Holder agrees that Holder will comply with State of Florida/City of Tampa guidance in effect at the time of the Event and not attend the Event if it is required that Holder stay at home, quarantine and/or isolate (e.g., as a result of testing positive or symptomatic). Holder shall be permitted to transfer the ticket(s) to another person not impacted by such guidance and no refunds will be provided to Holder. 


Health Screening:   Holder agrees that Holder may be required to submit to a health screening as determined by Management before entering the Stadium.  Management shall have the right to deny admission without a refund to Holder who (1) refuses to submit to a health screening, or (2) fails the health screening’s conditions for admission to the Stadium, as determined by Management in its sole discretion.  However, in the event that Holder fails the health screening, Holder shall be permitted to transfer the ticket(s) to another person who passes the health screening and no refunds will be provided to Holder.



 

If any provision of these Terms is determined to be invalid or unenforceable, such provision will be amended to the minimum extent necessary to make such provision enforceable and the remainder of these Terms will not be affected, but will continue to be valid and enforceable to the fullest extent permitted by law.

All prior agreements (if any) between the Holder and Buccaneers shall remain in effect. Should a conflict arise between these Terms and Holder's written agreement with the Buccaneers (e.g., Suite License Agreement, Legends Club Agreement, Hall of Fame Agreement),the terms and conditions in such written agreement shall prevail.


IF HOLDER ON BEHALF OF HIMSELF/HERSELF OR ANY RELATED PERSONS, OR ANY OF HOLDER'S RELATED PERSONS DO NOT CONSENT TO ALL OF THE TERMS IN ALL PARAGRAPHS SET FORTH HEREIN, SUCH PERSON MUST LEAVE OR NOT ENTER THE STADIUM AND RELATED STADIUM GROUNDS (INCLUDING, WITHOUT LIMITATION, PARKING AREAS AND ENTRY GATES). BY ENTERING ANY OF THESE AREAS, HOLDER AND HOLDER'S RELATED PERSONS AGREED TO THESE TERMS. MANAGEMENT MAY AT ANY TIME CHANGE OR REVOKE THESE TERMS, THE PARKING TERMS, THE RJSWIFI TERMS, THE SMS TERMS, OR APPLICABLE FAN POLICIES, OR MODIFY PROVISIONS IN OUR DISCRETION. SEE WWW.BUCCANEERS.COM/TERMS, AND HTTPS://RAYMONDJAMESSTADIUM.COM/POLICIES-PROCEDURES FOR CURRENT TERMS. 


*Section 2: Season Pass Provisions*

In addition to all General Provisions Applicable to all Tickets set forth herein in Section 1, the below Season Pass Provisions additionally apply to those tickets secured as part of a Season Pass. To the extent any provision of the General Provisions above conflict with the below Season Pass Provisions, these Season Pass Provisions shall prevail.  PLEASE BE ADVISED THAT THE MANDATORY BINDING ARBITRATION AND WAIVER OF A JURY TRIAL AND CLASS ACTION PROVISIONS, SET FORTH IN SECTION 1 HEREIN, APPLY WITH EQUAL FORCE TO DISPUTES ARISING FROM, OR IN ANY WAY RELATING TO, TICKETS SECURED AS PART OF A SEASON PASS.


*PLEASE BE ADVISED THAT AS OF AUGUST 15, 2022, ENROLLMENT IN THE ANNUAL MEMBERSHIP PLAN DESCRIBED BELOW (WHICH INCLUDES AN AUTO-RENEWAL FEATURE) IS MANDATORY FOR ALL HOLDERS WITH A SEASON PASS.

 

By purchasing a season pass ("Season Pass") from the Buccaneers, the Holder shown on the invoice agrees to these Terms.   Neither the Terms nor any invoice sent to Holder shall constitute an offer.  The Terms shall not be an enforceable agreement, and a ticket subscription purchase or renewal shall not be completed, until both (a) Holder (or Holder’s Related Persons) submits it to the Buccaneers with the appropriate acknowledgment and acceptance of the Terms (either by signature or, if on-line, by click acceptance), and (b) Holder thereafter receives a written notice from the Buccaneers confirming season ticket holder status.


Season Pass: A Season Pass is an indivisible revocable license issued annually by the Buccaneers that provides Holder tickets to attend all pre‐season and regular season Buccaneers home games during the applicable NFL Season at the Stadium. Season Passes expire after one season and create no rights beyond that season, including no right to renew, or to specific seats. The Season Pass includes parking if shown on the invoice, which will be distributed electronically. It is Holder’s responsibility to ensure that Holder’s contact information is up to date in Account Manager at all times.


Pay As We Play Post-Season Tickets:Your Tampa Bay Buccaneers Annual Membership automatically enrolls you into the NFL’s Pay As We Play program for playoff tickets. By being enrolled in the NFL’s Pay As We Play program, Holder agrees to purchase tickets to all available Tampa Bay Buccaneers post-season home games (excluding the Super Bowl) at an additional cost above and beyond the Season Pass. Enrollment confirms the same ticket(s) (subject to the relocation policy as provided in these Terms) to Tampa Bay Buccaneers post‐season games played at the Stadium, with the exception of the Super Bowl.  For each Tampa Bay Buccaneers post-season home game, Holder agrees to pay the post-season ticket cost immediately after the Buccaneers clinch participation in such game. Holder’s agreement to purchase post-season tickets, and any such tickets Holder purchases through the NFL’s Pay As We Play program, are governed by these Terms.  You may opt-out of your enrollment into the NFL’s Pay As We Play program annually by submitting the form located at https://www.buccaneers.com/payasweplayoptout no later than seventy-two (72) hours after being notified by the Buccaneers of the playoff ticket pricing. Once the form is submitted, an email will be sent to your email listed on Account Manager confirming your opt-out request.

Revocation: The Buccaneers may revoke a Season Pass in its sole discretion at any time with or without cause. If the Buccaneers revoke Holder’s Season Pass because of account ownership disputes or without cause, Holder’s exclusive remedy is a refund of amounts paid to the Buccaneers for which no corresponding benefits have been provided as determined in the Buccaneers’ sole discretion. If the Buccaneers revoke a Season Pass with cause due to Holder’s default (“Default”), Holder is not entitled to a refund. Default includes (1) violating Ticket Resale/Broker Policy or Transfer Limitations (below), (2) failing to make timely payment on the Season Pass, and (3) violating any other provision of these Terms or any other of Management’s terms or policies, which may be amended from time-to-time, including policies regulating misconduct, drunkenness or disorderly behavior at the Stadium. Holder agrees it is impossible to determine at the time Holder agrees to these Terms, the damage and loss the Buccaneers would incur due to Default. Therefore, without limiting any of available rights, if Holder does not pay by the due date and does not cure such nonpayment within ten (10) days of written notice of nonpayment, or if the Season Pass is otherwise revoked due to Default, the Buccaneers reserve the right, in its sole discretion, to (1) cancel any unissued tickets, (2) deactivate any tickets issued to future games, (3) retain all sums paid, and/or (4) demand payment in full. The Buccaneers have no duty to mitigate damages incurred due to Default. Any delay in enforcing any available rights under these Terms shall not constitute waiver of any such rights.


Season Pass Account Transfer Restriction, Ticket Resale/Broker Policy: Holder’s Season Pass account, including privileges granted by the license thereunder, may not be sold, assigned, or transferred without the Buccaneers express written consent, which may be granted, withheld, or conditioned in its sole discretion and such consent shall only be considered once the Season Pass has been paid in full. Any sale, assignment, or transfer of Holder’s Season Pass account without the Buccaneers express written consent is void. The Season Pass is an indivisible revocable license. Holder acknowledges that the spirit of being a season ticket holder is not financial gain or other benefit by reselling the tickets, but embodies a desire to support the Buccaneers. Holder acknowledges that the Buccaneers may monitor ticket resale and/or transfer activity. If Buccaneers determine that Holder has purchased a Season Pass for the primary purpose of reselling the tickets, as determined by Buccaneers in its sole discretion, Buccaneers may revoke the Season Pass or disable Holder’s ability to post tickets for resale through Account Manager. And while any such determination pursuant to this section is subject to the Buccaneers sole discretion, it is hereby acknowledged that reselling 50% or more regular season games during any such season is customarily deemed inconsistent with the spirit of being a season ticket holder. 

Seat Relocation: Seat relocation requests may be accepted or granted in the Buccaneers’ sole discretion and based on availability. 

Relocated or Unplayed Games: If fewer than ten (10) total pre‐season and regular season Tampa Bay Buccaneers games are played at the Stadium during the season due to causes or circumstances within the Buccaneers control, the Buccaneers in its sole discretion will either: (1) reduce the total amount due by the face value of the ticket, as determined by the Buccaneers in its sole discretion, for the game(s) not played at the Stadium (the “Face Value”); (2) credit Holder’s Season Pass account for the Face Value; or (3) refund Holder the Face Value. If any scheduled Tampa Bay Buccaneers home game at the Stadium is played without fans, cancelled and not rescheduled, or relocated outside of Tampa, Florida (each, an “Affected Game”) due to any cause or circumstance whatsoever beyond the Buccaneers control, including but not limited to strike (including a National Football League Players Association strike), lockout (including an NFL lockout), civil violence, inability to procure material, failure of electricity or other utilities, restrictive governmental laws or regulations, riots, insurrection, wars, inclement weather, fire or other casualty, acts of god, acts or threats of terrorism, global health emergencies, pandemics, epidemics and/or actual or anticipated public health crises (each a “Force Majeure Event”), then Holder remains obligated to pay all sums due under these Terms but the Buccaneers will credit Holder’s Season Pass account for the Face Value of such Affected Game. Any credit hereunder shall be applied towards the payment of season or single game tickets for the immediately succeeding NFL season. Any unused credit will expire after that immediately succeeding NFL season and shall be forfeited. If any portion of a Tampa Bay Buccaneers home game is played and subsequently cancelled, such game will be deemed completed for the purposes of these Terms and no refunds or credits will be given.


Other Terms: Ticket sales are subject to a surcharge imposed by the Tampa Sports Authority; if the Buccaneers determine an adjustment to the surcharge is required, it will be provided within sixty (60) days of the determination date. The Buccaneers may charge a $25 fee for any returned, unpaid, or unprocessed check, electronic debit, or similar payment instrument. 


BY PURCHASING A SEASON PASS, HOLDER WAIVES AND DISCHARGES, AND RELEASES AND HOLDS HARMLESS, MANAGEMENT AND THEIR RESPECTIVE AFFILIATES FOR ANY AND ALL CLAIMS RELATING IN ANY WAY TO PRIOR SEASON PASSES OR OTHER TICKET OR HOSPITALITY PURCHASES AND ANY PURPORTED RIGHTS HOLDER MAY ASSERT IN CONNECTION THEREWITH.

 

EACH TIME A HOLDER OR HOLDER’S RELATED PERSON ENTERS THE STADIUM AND RELATED STADIUM GROUNDS (INCLUDING, WITHOUT LIMITATION, PARKING AREAS AND ENTRY GATES), PURSUANT TO A SEASON PASS, IT SHALL BE CONSTRUED AS A SEPARATE AGREEMENT TO THE SEASON PASS TICKET TERMS EXISTING ON THAT DATE.


ANNUAL MEMBERSHIP PLAN: THE BELOW TERMS APPLY TO SEASON PASS HOLDERS ENROLLED IN THE ANNUAL MEMBERSHIP PLAN, WHICH INCLUDES AN AUTOMATIC RENEWAL FEATURE. ANNUAL MEMBERSHIP PLAN PAYMENTS WILL CONTINUE UNTIL YOU OPT-OUT OF THE PLAN IN ACCORDANCE WITH THE TERMS HEREIN.YOU MAY OPT OUT BEFORE THE FINAL PAYMENT DUE DATE OF THE CURRENT PLAN YEAR (IN WHICH CASE NO ANNUAL MEMBERSHIP PLAN PAYMENTS FOR THE SUBSEQUENT PLAN YEAR WILL COME DUE).


The Annual Membership Plan spreads season pass payments over monthly installments (interest free) prior to the start of the applicable season. If Holder enrolled in the Annual Membership Plan, Holder agrees that the Buccaneers may, in its sole discretion, automatically renew Holder’s Season Pass and Holder’s agreement to participate in the Annual Membership Plan (in accordance with the Terms herein). The Buccaneers have the sole discretion to set renewal terms and conditions, including at higher prices, on different terms and conditions, or for different seat locations. 



 

In these Terms, "Plan Year" means the period that begins the date when the first payment specified in a season's invoice is due and ends the date when the last payment specified in the same season's invoice is due. The initial Plan Year will begin upon Holder’s enrollment in the Annual Membership Plan and will also end the date when the last payment specified in that season's invoice is due. 


Once enrolled in the Annual Membership Plan, Holder agrees that Holder may cancel the Annual Membership Plan, and not be subject to automatic renewal, only as follows. 


  1. TO PREVENT AUTO RENEWAL OF YOUR ANNUAL MEMBERSHIP PLAN FOR THE SUBSEQUENT PLAN YEAR, HOLDER MUST PROVIDE WRITTEN NOTICE AT ANY TIME BEFORE THE FINAL PAYMENT DATE OF THE CURRENT PLAN YEAR IS DUE. If Holder timely does this, no payments for the subsequent Plan Year will come due. After this date, you may not cancel your Annual Membership Plan for the subsequent Plan Year (subject to the price increase exception below). Written notice must be submitted in full using the form at https://www.buccaneers.com/annualmembershipoptoutor by emailing Holder’s Guest and Member Relations Representative, which time a confirmation email, or an email indicating that your account remains active for failure to comply with the Terms herein will be sent to your email listed on Account Manager. (For example, if the final Annual Membership payment for the 2024 Plan Year is due July 15, 2024, written notice must be received on or before July 15, 2024 to cancel your Annual Membership for the 2025 Plan Year). 


  1. If the Buccaneers increase the price of Holder’s Annual Membership by more than 7.5% from one Plan Year to the next Plan Year, any relocated or unplayed game credit/refund, parking, taxes and other fees), Holder may cancel Holder’s Annual Membership  by sending written notice to the Buccaneers no later than twenty‐one (21) calendar days after the Notification (as defined below) of such increase is sent by the Buccaneers.   


The Buccaneers set Annual Membership prices annually. The initial disclosure of payments due on the Annual Membership Plan is based on the prior Plan Year price, which is subject to increase by the Buccaneers in its sole discretion. Once the Annual Membership price is finalized, the Buccaneers will notify Holder of the final payment schedule and pricing through a new invoice, email, or other written communication (any of which shall constitute "Notification"). If prices are revised, a new payment schedule with the revised monthly payments will be established for the remaining payments. The new monthly payment amount will be determined by subtracting the amount already paid for the upcoming Season from the new Plan Year price, and dividing the resulting amount by the number of remaining payments. Holder shall have the right to make advance payments for the Annual Membership Plan or make payment in full (subject to finalized pricing) prior to the scheduled due dates.  If Holder fails to make a monthly payment due under the Annual Membership Plan, such outstanding balance shall remain due and will be added to the following month’s invoice.


In the event Holder cancels the Annual Membership in accordance with these Terms (timely notice exception or price increase exception as stated in Subsections 1 and 2 above), Holder can either (1) use the amount already paid (if any) as a credit to purchase single game or group tickets to Buccaneers home games during the upcoming NFL season, or (2) receive a full refund of all amounts already paid (if any). Refunds will not be issued until thirty (30) days after the twenty-one (21) calendar day notice period (described in Subsection 2 above) expires. Written notice must be submitted in full using the form at https://www.buccaneers.com/annualmembershipoptout at which time a confirmation email, or an email indicating that your Annual Membership Plan remains active for failure to comply with the Ticket Terms will be sent to your email listed on Account Manager. Account Credit will be deemed selected unless Holder provides written notice to the Buccaneers of Holder’s desire to receive a refund, which must include the Holder’s name, account ID #, zip code, email address, and election of refund, which shall be sent via email (with delivery receipt required) to [email protected].



 

Holder understands that enrollment in the Annual Membership Plan does not constitute a guaranty that the Buccaneers will offer the opportunity to purchase Season Passes for any given season and is subject to the good standing of Holder’s account associated with the Season Passes. The Buccaneers reserve the right to modify or cancel the Annual Membership Plan at any time and require payment for the Season Pass by some other means. Holder agrees that the Buccaneers may send notices and invoices related to the Annual Membership Plan to the email listed on Account Manager, and Holder agrees to promptly notify the Buccaneers of any updated email address that should be used to contact Holder.

The Buccaneers have no obligation to resell Holder’s seat(s) in the event of the termination of the Annual Membership Plan (unless Holder had the right to cancel as set forth above). If the Buccaneers do resell Holder’s seat(s), Holder will remain liable to the Buccaneers to the extent permitted by law for the balance due under the then-current invoice as well as any collections costs incurred by the Buccaneers.


All renewals are subject to these Terms until or unless new terms are issued. If any provision contained in these Terms conflicts with any provision of the new terms, the provision contained in the new terms will govern and control.


Revised May 2024

_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

Buccaneers Special Event/Training Camp Ticket Terms and Conditions

IMPORTANT: READ THESE BUCCANEERS SPECIAL EVENT/TRAINING CAMP TICKET TERMS AND CONDITIONS, IN PARTICULAR, THE MANDATORY BINDING ARBITRATION AND WAIVER OF A JURY TRIAL AND CLASS ACTION SECTIONS HEREIN, CAREFULLY BEFORE ACCEPTING. THESE TERMS AND CONDITIONS HAVE LEGAL CONSEQUENCES THAT WILL AFFECT YOUR LEGAL RIGHTS AND THAT WILL LIMIT YOUR ABILITY TO BRING FUTURE LEGAL ACTIONS.

From time to time, you may purchase or receive tickets for Tampa Bay Buccaneers special events, training camp, private events, or other non-NFL game events (each, an “Event”) held at AdventHealth Training Center, Raymond James Stadium, or another location determined by Buccaneers Team LLC (“Club”) (collectively, the “Facility”). Tickets issued are revocable licenses that grants entry into the Facility for the specified Event. Re-entry policies may vary by Event. Please consult with Event staff or check the Event details for specific re-entry guidelines. Admission may be refused or withdrawn, or ticket holder ejected, in the sole discretion of Club or its designee. The ticket holder and/or purchaser ("Holder"), any individual using tickets issued to Holder (including, but not limited to, any accompanying minor), and all other persons acting or purporting to act on Holder's behalf, agrees that (i) this ticket is subject to these terms and conditions ("Terms"), and (ii) by accepting and/or using this ticket, Holder (both on behalf of itself and on behalf of each person who enters the Facility, including parking areas or entry gates, using tickets issued or provided to Holder), is deemed to have read and understood the Terms, and agrees to be bound by them. Holder represents and warrants that each person who enters the Facility, including parking areas or entry gates, using tickets issued or provided to Holder, has authorized Holder to act on their behalf for purposes of agreeing to these Terms. Failure to comply with any of these Terms shall result in forfeiture of this license and all rights arising hereunder without refund and shall entitle Club to pursue all legal remedies available.

WHERE TICKETS ARE PROVIDED TO HOLDERS ON A COMPLIMENTARY BASIS AND/OR DO NOT REQUIRE A FEE, TICKETS HAVE NO CASH VALUE.

TICKET SALES (IF APPLICABLE) ARE FINAL AND NON-CANCELABLE.  NO REFUNDS OR EXCHANGES WILL BE ISSUED EXCEPT AS PROVIDED HEREIN. The sole and exclusive remedy, including but not limited to (1) if admission is refused or revoked, (2) if capacity limitations result in ticket(s) being canceled, (3) if the event is canceled and not rescheduled, or (4) for any breach of these terms by Club, is a refund up to the ticket price (or reservation fee), as determined by the Club in its sole discretion (the "Face Value"). If any portion of an Event takes place and is subsequently canceled, it will be deemed completed for the purposes of these terms, and no refunds will be issued. No refund or remedy will be provided if the Event is postponed and a rescheduled date is announced within thirty (30) calendar days, or if the Holder is ejected or denied entry. Additionally, no refund or remedy will be given due to the Holder’s failure to attend. IN NO EVENT SHALL THE HOLDER BE ENTITLED TO ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY AMOUNT PAID IN EXCESS OF THE FACE VALUE FOR THIS TICKET.

The date and time of the Event (and the opening of gates) are subject to change by Club in its sole discretion, and no such changes shall entitle Holder to a refund or any other remedy at law or in equity if the ticket holder cannot attend the Event or for any other reason.

Holder agrees to comply with all Event Policies, including without limitation policies addressing security and fan conduct, health screenings, safety, and bags. Holder and Holder's belongings may be searched or assessed prior to or upon entry into the Facility or at any other time while at the Facility. Prohibited items may be confiscated and/or Holder may be denied admission or have his/her admission revoked at any time at the sole discretion of the Club or its authorized designee. Holder consents to such searches and assessments and waives all claims relating to them. If Holder does not consent to such searches and assessments, Holder acknowledges that Club or its authorized designee has the right to deny admission to, eject, or ban from future events any person who Club or its authorized designee, in its sole discretion, determines poses a risk to the health and/or safety of other attendees and/or whose conduct violates these Terms or is otherwise disorderly (or complicit in such conduct) without refund. 

ASSUMPTION OF RISK.HOLDER VOLUNTARILY ASSUMES ALL RISKS, HAZARDS AND DANGERS arising from or relating in any way to the Event and related events, including, the risk of personal injury (including death), exposure to communicable diseases, viruses, bacteria or illnesses (including, e.g., COVID-19), or the cause thereof, and the risk of lost, stolen or damaged property or personal injury of any kind (including death), whether occurring before, during, or after the Event, however caused, and hereby waives all claims and potential claims relating to such risks, hazards and dangers.

RELEASE, WAIVER, AND COVENANT NOT TO SUE. On behalf of Holder and Holder's Related Persons (defined below), on whose behalf Holder represents it has the authority to act with respect to the ticket and the matters herein, Holder RELEASES, WAIVES, and COVENANTS NOT TO SUE each of the Released Parties (defined below) with respect to any and all claims, including for negligence and/or wrongful death, that Holder or any of Holder's Related Persons may now have (or that hereafter accrue), whether known or unknown, against any of the Released Parties, that relate to any of the risks, hazards and dangers described in the preceding paragraph or resulting from anything which has happened up to now, including without limitation any and all claims and damages of any kind or character that arise out of or relate in any way to (i) Holder's exposure to any communicable disease including COVID-19 or any variant thereof; (ii) Holder's entry into, or presence within or around, an Event at the Facility (including all risks related thereto, and including without limitation in parking areas or entry gates, or associated with locations near the field of play) or compliance with any protocols applicable to each Event; and (iii) any interaction between Holder and any personnel of any of the Released Parties present at each Event, in each case whether caused by any action, inaction or negligence of any Released Party or otherwise. Holder further represents and warrants that Holder's Related Persons have reviewed these Terms and separately agreed to them. TO THE EXTENT THAT HOLDER OR ANY HOLDER'S RELATED PERSONS (OR PERSONS WHO CLAIM THAT THEY CONTRACTED A COMMUNICABLE DISEASE, INCLUDING COVID-19 OR ANY VARIANT THEREOF, FROM HOLDER OR HOLDER'S RELATED PERSONS) FILE A CLAIM, SUIT OR ARBITRATION AGAINST ANY OF THE RELEASED PARTIES ARISING FROM OR RELATING TO THESE TERMS OR THE EVENT AT THE FACILITY, HOLDER HEREBY AGREES TO FULLY INDEMNIFY AND HOLD HARMLESS THE RELEASED PARTIES AGAINST SUCH CLAIM, SUIT OR ARBITRATION TO THE FULLEST EXTENT PERMITTED BY LAW. IT IS ACKNOWLEDGED AND AGREED THAT THE RELEASED PARTIES ARE USING COMMERCIALLY REASONABLE EFFORTS TO ENSURE AND ENFORCE COMPLIANCE WITH APPLICABLE CDC GUIDELINES AND/OR STATE AND LOCAL LAWS FOR PROTECTION AGAINST COVID-19 OR ANY VARIANT THEREOF ("COVID-19 BEST PRACTICES"), HOWEVER, NOTWITHSTANDING, HOLDER AGREES TO RELEASE, DISCHARGE, INDEMNIFY AND HOLD HARMLESS THE RELEASED PARTIES FOR ANY FAILURE OF THE RELEASED PARTIES TO ENSURE OR ENFORCE ANY COVID-19 BEST PRACTICES.

HOLDER UNDERSTANDS THAT THEY ARE RELEASING AND WAIVING CERTAIN POTENTIAL RIGHTS HELD BY HOLDER AND HOLDER’S RELATED PERSONS. TO THE EXTENT APPLICABLE HOLDER KNOWINGLY AND VOLUNTARILY WAIVES THE PROVISIONS OF SECTION 1542 OF THE CALIFORNIA CIVIL CODE AS AGAINST EACH RELEASED PARTY WITH REGARD TO CLAIMS RELEASED HEREBY AND ACKNOWLEDGES AND AGREES THAT THIS WAIVER IS AN ESSENTIAL AND MATERIAL PART OF THESE TERMS. HOLDER FURTHER ACKNOWLEDGES THE SIGNIFICANCE AND CONSEQUENCE OF THE RELEASE AND THE SPECIFIC WAIVER OF SECTION 1542 OF THE CALIFORNIA CIVIL CODE.

As used herein:

  • "Related Persons" means Holder's heirs, assigns, executors, administrators, next of kin, anyone attending the Event with Holder (or that uses a ticket issued or provided to Holder), including but not limited to minors for whom Holder is a parent or guardian (which persons Holder represents have authorized Holder to act on their behalf for purposes agreeing to the Terms, including the release herein), and all other persons acting or purporting to act on Holder's or their behalf.
  • "Released Parties" means: (i) Buccaneers Team LLC, Buccaneers Stadium LLC, Buccaneers Holdings LLC, Buccaneers Limited Partnership, Inc., Tampa Bay Buccaneers Foundation, Inc., Tampa Bay Mall Limited Partnership, Tampa Bay Broadcasting Inc., First Allied Development Partners, First Allied Development Partners Limited Partnership, NFL Ventures, Inc., NFL Ventures, L.P., the National Football League and its other professional member clubs, and each of their respective direct and indirect affiliates, administrators, designees, licensees, agents, owners, officers, directors, general partners, partners, members, managers, employees, shareholders, contractors (and all employees of such contractors) and other personnel; (ii) the direct and indirect owners, lessees and sublessees of the Facility and related Facility grounds (including, without limitation, parking areas and entry gates); (iii) all third parties performing services at the Facility and related Facility grounds (including, without limitation, parking areas and entry gates), including but not limited to Legends Hospitality, LLC, Fanatics Retail Group Concessions, LLC, Event Services America, Inc. d/b/a Contemporary Services Company and Sentry Event Services, Inc.; and (iv) any parents, subsidiaries, affiliated and related companies and officers, directors, owners, members, managers, shareholders, partners, employers, employees, agents, contractors, sub-contractors, insurers, representatives, successors and/or assigns of each of the foregoing entities and persons, whether past, present or future and whether in their institutional or personal capacities.

Club is not responsible for lost, stolen, destroyed, duplicated or counterfeit tickets and may refuse to honor such tickets. Further, this ticket may not be used for, or in connection with, any form of commercial or trade purposes including, but not limited to, any advertising, promotions, contests, sweepstakes, giveaways, gambling or gaming activities, without the express written consent of Club and the National Football League ("NFL"). Use of this ticket in violation of any law is strictly prohibited and will result in seizure, revocation and/or forfeiture of this license without refund.

Holder agrees not to create, transmit, display, distribute, exploit, misappropriate or sell (or aid in such activity) (1) in any form, any description or account (whether text, data or visual, and including, without limitation, play-by-play data) of the Event or related events (collectively, "Descriptive Data") for any commercial or non-personal, purpose; (2) any images, videos, audio or other form of display or public performance or reproduction of any portion of the Event or related events ("Works") for any commercial or non-personal purpose; or (3) livestreams of any portion of the Event or related events ("Livestreams"). Notwithstanding the foregoing, Holder agrees that by causing their ticket to be scanned upon entry to the Event, Holder shall be deemed to have signed the ticket and granted the NFL an exclusive worldwide, irrevocable, perpetual, sub-licensable, royalty-free license to all rights associated with any Works, Livestreams, and Descriptive Data. Holder grants irrevocable permission to NFL, Club, and their respective sponsors, licensees, advertisers, broadcasters, designees, partners and agents to use, publish, distribute and/or modify Holder's (and Holder's Related Person's) image, likeness, voice, actions, biographical data, and statements in any medium including, without limitation, audio, video, or images of the Event for any purpose without further authorization or compensation, and waives all claims and potential claims relating to such use unless prohibited by law.

Any collection, use, and/or disclosure of Holder data in connection with Holder's use of the ticket license, attendance at the Event, or use of the websites, mobile applications, and other online or offline services of the NFL or Club, including without limitation use of public Wi-Fi at Facility, (the "Services"), are subject to Club’s Privacy Policy at https://www.buccaneers.com/team/privacy-policy which provides greater detail on how Holder's personal information may be used and how to exercise any rights Holder might have under applicable law. By using the Services, Holder acknowledges that they have read and understood the terms of the Club Privacy Policy.

Holder authorizes Club and its affiliates, agents, and service providers (collectively, "Messaging Parties") to contact Holder using automatic dialing systems, artificial or prerecorded voice messages, texts, email, or similar methods to provide Holder with information about Club and the Buccaneers, Club sponsors/partners, these Terms and the Event ticket(s) and/or season passes, including information about Buccaneers games, other events or offers. Holder authorizes the Messaging Parties to make such contacts using any telephone numbers (including wireless), texts, email addresses, or similar electronic means, Holder supplies to the Messaging Parties, even if Holder is charged for the contact by Holder's service provider. Holder expressly authorizes the Messaging Parties to monitor and record calls between the Holder and the Messaging Parties. To withdraw this authorization, send a written request by email to [email protected] or by mail to: Attn: Marketing Opt-Outs, Tampa Bay Buccaneers, AdventHealth Training Center, One Buccaneer Place, Tampa, FL 33607.

ARBITRATION; JURY TRIAL WAIVER; CLASS ACTION WAIVER; CHOICE OF LAW AND TORT CLAIM FORUM SELECTION. FLORIDA LAW, WITHOUT REGARD TO CONFLICT OF LAW PRINCIPLES, GOVERNS THE INTERPRETATION OF THESE TERMS AND ANY CONTROVERSY OR CLAIM ARISING OUT OF OR IN ANY WAY RELATING TO THESE TERMS, OR BREACH THEREOF, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE CLAIMS OR OTHER TORT CLAIMS OF ANY KIND, STATUTORY CLAIMS OF ANY KIND OR ANY OTHER CLAIMS FOR RELIEF UNDER ANY OTHER LEGAL THEORIES.

ANY DISPUTE BETWEEN HOLDER OR HOLDER'S RELATED PARTIES, ON THE ONE HAND, AND THE RELEASED PARTIES, ON THE OTHER HAND, IN ANY WAY RELATING TO OR ARISING FROM THESE TERMS, OR ENTRY INTO THE FACILITY, FACILITY GROUNDS, OR FACILITY PARKING AREAS BY HOLDER OR HOLDER'S RELATED PARTIES, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY (HEREINAFTER A "DISPUTE"), SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY JAMS WITH A SINGLE  ARBITRATOR UNDER ITS COMPREHENSIVE ARBITRATION RULES AND PROCEDURES, AND JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF. SUCH ARBITRATION SHALL ADHERE TO JAMS' MINIMUM STANDARDS FOR ARBITRATION PROCEDURES, REMAIN CONFIDENTIAL, AND BE HELD IN TAMPA, FLORIDA (REGARDLESS OF WHERE HOLDER RESIDES OR FROM WHERE THE TICKET WITH WHICH HOLDER SEEKS ADMISSION WAS PURCHASED). BEFORE INITIATING ANY ARBITRATION PROCEEDING, A WRITTEN "NOTICE OF DISPUTE" MUST CONTAIN THE FOLLOWING INFORMATION: (I) INFORMATION SUFFICIENT TO IDENTIFY ANY TRANSACTION, ACTIVITY, OR OCCURRENCE AT ISSUE; (II) CONTACT INFORMATION (INCLUDING NAME, ADDRESS, TELEPHONE NUMBER, AND EMAIL ADDRESS); AND (III) A DETAILED DESCRIPTION OF THE NATURE AND BASIS OF THE DISPUTE (INCLUDING THE DATE OF ANY TRANSACTION, ACTIVITY, OR OCCURRENCE AT ISSUE) AND THE RELIEF SOUGHT, INCLUDING A CALCULATION FOR IT. THE NOTICE MUST BE PERSONALLY SIGNED BY HOLDER (AND THEIR COUNSEL, IF REPRESENTED). IF HOLDER HAS A DISPUTE, THEY SHALL SEND A COMPLETED NOTICE OF DISPUTE BY EMAIL TO [email protected]. HOLDER AND CLUB AGREE TO MAKE A GOOD FAITH EFFORT TO RESOLVE ANY DISPUTE FOR AT LEAST 60 DAYS FOLLOWING RECEIPT OF A COMPLETED NOTICE OF DISPUTE. THIS IS A CONDITION PRECEDENT TO ARBITRATION. ALL APPLICABLE LIMITATIONS PERIODS (INCLUDING STATUTES OF LIMITATIONS) WILL BE TOLLED FROM THE DATE OF RECEIPT OF A COMPLETED NOTICE OF DISPUTE THROUGH THE CONCLUSION OF THIS PROCESS.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PARTIES WAIVE ANY RIGHT TO A JURY TRIAL AS TO ANY CLAIM OR DISPUTE.

EACH PARTY AGREES THAT THEY WILL RESOLVE ALL DISPUTES ON AN INDIVIDUAL BASIS. THE PARTIES WAIVE ANY RIGHT TO ASSERT ANY DISPUTE AGAINST ANY OTHER PARTY AS A REPRESENTATIVE OR MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION, WHETHER DURING BINDING ARBITRATION, OR LITIGATION, EXCEPT WHERE SUCH WAIVER IS PROHIBITED BY LAW OR DEEMED BY A COURT OF COMPETENT JURISDICTION CONSTRUING THESE TERMS TO BE UNENFORCEABLE. HOLDER HEREBY AGREES TO WAIVE ANY RIGHTS TO PARTICIPATE IN, AND AGREES NOT TO PARTICIPATE IN, ANY CLASS ACTION, REPRESENTATIVE ACTION, CLASS ARBITRATION, CONSOLIDATED ARBITRATION OR COURT PROCEEDING, OR ANY SIMILAR PROCEEDING, WITH RESPECT TO ALL CLAIMS HEREUNDER.

THE PREVAILING PARTY IN ANY PROCEEDING RELATING TO OR ARISING FROM HOLDER'S ENTRY INTO THE FACILITY, FACILITY GROUNDS, OR FACILITY PARKING AREAS SHALL BE ENTITLED TO RECOVER ITS ATTORNEYS' FEES AND COSTS, INCLUDING THE COSTS OF ARBITRATION OR LITIGATION AS THE CASE MAY BE, FROM THE OTHER PARTY TO THE FULLEST EXTENT PERMITTED BY LAW.

IF HOLDER DOES NOT CONSENT TO THESE DISPUTE RESOLUTION PROVISIONS, HOLDER MUST LEAVE OR NOT ENTER THE FACILITY (INCLUDING FACILITITY GROUNDS AND/OR PARKING AREAS).

NOTICE TO THE MINOR CHILD'S NATURAL GUARDIAN

READ THIS FORM COMPLETELY AND CAREFULLY. YOU ARE AGREEING TO LET YOUR MINOR CHILD ENGAGE IN A POTENTIALLY DANGEROUS ACTIVITY. YOU ARE AGREEING THAT, EVEN IF THE RELEASED PARTIES USE REASONABLE CARE IN PROVIDING THIS ACTIVITY, THERE IS A CHANCE YOUR CHILD MAY BE SERIOUSLY INJURED OR KILLED BY PARTICIPATING IN THIS ACTIVITY BECAUSE THERE ARE CERTAIN DANGERS INHERENT IN THE ACTIVITY WHICH CANNOT BE AVOIDED OR ELIMINATED. BY ATTENDING THE EVENT YOU ARE GIVING UP YOUR CHILD'S RIGHT AND YOUR RIGHT TO RECOVER FROM THE RELEASED PARTIES IN A LAWSUIT FOR ANY PERSONAL INJURY, INCLUDING DEATH, TO YOUR CHILD OR ANY PROPERTY DAMAGE THAT RESULTS FROM THE RISKS THAT ARE A NATURAL PART OF THE ACTIVITY. YOU HAVE THE RIGHT TO REFUSE TO SIGN THIS FORM, AND BUCCANEERS HAS THE RIGHT TO REFUSE TO LET YOUR CHILD PARTICIPATE IN THE ACTIVITY IF YOU DO NOT SIGN THIS FORM.

Holder agrees that by use of the ticket and entry into the Facility (including, without limitation, parking areas and entry gates), it shall be construed that Holder has read and consented to accept these Terms with the same force and effect as if Holder signed these Terms, including but not limited to, the form waiving and assuming the risk of inherent risks on behalf of a minor child.

FAN HEALTH PROMISE

Holder agrees that Holder will comply with State of Florida/City of Tampa guidance in effect at the time of the Event and not attend the Event if it is required that Holder stay at home, quarantine and/or isolate (e.g., as a result of testing positive or symptomatic). Holder shall be permitted to transfer the ticket(s) to another person not impacted by such guidance and no refunds will be provided to Holder.

Health Screening: Holder agrees that Holder may be required to submit to a health screening as determined by Club before entering the Facility. Club shall have the right to deny admission without a refund to Holder who (1) refuses to submit to a health screening, or (2) fails the health screening's conditions for admission to the Facility, as determined by Club in its sole discretion. However, in the event that Holder fails the health screening, Holder shall be permitted to transfer the ticket(s) to another person who passes the health screening and no refunds will be provided to Holder.

If any provision of these Terms is determined to be invalid or unenforceable, such provision will be amended to the minimum extent necessary to make such provision enforceable and the remainder of these Terms will not be affected, but will continue to be valid and enforceable to the fullest extent permitted by law.

All prior agreements (if any) between the Holder and Club shall remain in effect. Should a conflict arise between these Terms and Holder's written agreement with the Buccaneers (e.g., Suite License Agreement, Legends Club Agreement, Hall of Fame Agreement), the terms and conditions in such written agreement shall prevail.

IF HOLDER ON BEHALF OF HIMSELF/HERSELF OR ANY RELATED PERSONS, OR ANY OF HOLDER'S RELATED PERSONS DO NOT CONSENT TO ALL OF THE TERMS IN ALL PARAGRAPHS SET FORTH HEREIN, SUCH PERSON MUST LEAVE OR NOT ENTER THE FACILITY AND RELATED FACILITY GROUNDS (INCLUDING, WITHOUT LIMITATION, PARKING AREAS AND ENTRY GATES). BY ENTERING ANY OF THESE AREAS, HOLDER AND HOLDER'S RELATED PERSONS AGREED TO THESE TERMS. BUCCANEERS MAY AT ANY TIME CHANGE OR REVOKE THESE TERMS OR APPLICABLE FAN POLICIES, OR MODIFY PROVISIONS IN OUR DISCRETION. SEE WWW.BUCCANEERS.COM/TERMS, FOR CURRENT TERMS.

Revised May 1, 2025